Getting Connected! Tips for Connecting to Electronic Resources


Check the status of a database, electronic journal or electronic book portal on the Outages and Downtime Page.  If the title is not listed on the Outages page and you are experiencing problems in connecting to the database, electronic journal or other resource you need, report the problem.

Complete the Problem Report form.

The form will ask you to give as much information as possible, such as:

  • Was there an error message?  What did it say?
  • What kind of operating system are you using?  Windows 8.1?  Macintosh OSX? 
  • What browser are you using?  (for example, Internet Explorer 10)
  • What were you trying to do when the problem occurred?

Make sure you have “cookies” enabled. To access many of the resources from the IU Bloomington Libraries web page and to see all of the options in IUCAT, you must have cookies enabled.  You can find instructions in the Knowledge Base on how to enable cookies.

Report IUCAT problems to the University Information Technology Services (UITS) Help desk at 812-855-6789. You can also contact them by email or via live help (available 24 hours a day, 7 days a week). Please note: IUCAT is down for maintenance every morning from 2:00 - 2:30 am and on some Sunday mornings from 2:00 - 10:00 am. All times are Eastern Time.


Most resources made available by the IU Bloomington Libraries require signed purchase agreements or licenses that restrict their use to IUB-affiliated faculty, students and staff or to patrons visiting IUB Libraries in person. Most resources can be accessed from outside the libraries by authorized users, others are restricted to on-campus use, and still others may be accessed from anywhere by anyone.

  • Currently enrolled Bloomington students, currently employed Bloomington faculty and staff, and retired faculty and staff with IU Bloomington network IDs that allow access to One.IU automatically have access to Bloomington library resources from on-campus and off-campus. 
  • Students or faculty members from other campuses who are currently enrolled in or teaching a class on the Bloomington campus may complete this educational access form to request temporary access.
  • Wireless connections from on-campus through IU Secure allow IU Bloomington-affiliated users to access IU Bloomington Libraries electronic subscription resources.
  • Visitors to the IU Bloomington Libraries may request a free guest computer account and use most library subscription resources from library computers during their visit.


Affiliated users may connect to any resource from off-campus that has one of the following icons/pictures next to its name on the lists on the library web site 

 Database available without restriction.

   Database available to authorized IU Bloomington users (on or off campus)

When you log on to one of these resources, you will see a box that prompts you to type in your  Network ID/username and your passphrase.  Once you have logged on, you will be able to use any IU Bloomington Libraries resource available for use off-campus until you close your browser.

You may also connect to electronic resources through IUCAT.  When you use IUCAT, you will be prompted to log in with your Network ID and passphrase at the time you click on the Bloomington link to access the resource. 

If you have problems connecting to databases from off-campus, consider installing a Virtual Private Network on your machine.  For more information on VPN, check the UITS Knowledge Base. Duo (two-step) authentication is required to use the VPN. Learn more about Duo (IU authentication required).

Users connecting from an IU Bloomington library, residence halls, campus offices, Greek houses, a Student Technology Cluster or using IU Secure wireless access will be able to connect to any resources marked with

    Database available without restriction

    Database available to users on IU Bloomington Campus only

   Database available to authorized IU Bloomington users (on or off campus)

Users will not be asked for a Network ID or passphrase to access library electronic resources. 

Databases  marked by an icon Resource available at public workstations in libraries only for Database available at public workstations in libraries only are locally loaded data for which special software is needed on the workstation to allow its use. There are a small number of these resources that can only be used in the Wells Library or in one of the IU Bloomington branch libraries.

Need help?  Ask a Librarian