DEPARTMENT

Discovery and User Experience

Our team manages the IU Libraries website and other web platforms.
Contact info
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Rachael A. Cohen
Head of Discovery and User Experience

libweb@iu.edu

Wells Library E264
1320 E. Tenth Street
Bloomington, IN 47405
View IUB Campus Map

About Us

The Discovery and User Experience (DUX) department manages the web tools that connect students and faculty with the expert librarians and world-class collections of IU Bloomington Libraries. 

Our portfolio includes the Libraries website, the Lilly Library website, IUCAT, the OneSearch@IU discovery tool, and the Libraries blog. We provide responsive technical support, data analysis, and content strategy for our colleagues in IU Libraries.  

The DUX team also designs and tests the Libraries website to ensure accessibility and reliability. We are dedicated to providing all members of the university community with dynamic and effective research experiences, and we conduct periodic user testing to better understand the needs of our users. 

We invite all library users, from beginning researchers to subject specialists, to take part in our user testing and help us improve your online experiences with IU Libraries.  

User Testing

Students and faculty: sign up to help us make your research experience even better!

Virtual Office Hours

IU Libraries faculty and staff can visit us during DUX virtual office hours. Tuesdays, 1-2pm. Thursdays, 10-11am.

DUX Mailing Lists

Libraries faculty and staff can receive messages about the Libraries website, IUCAT, and the Libraries blogs site.

Helpful Resources

Our Team

Discovery and User Experience • Library Technologies

Atishi Batra

User Experience Designer

(812) 855-1336

atibatra@iu.edu

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Discovery and User Experience • Library Technologies

Rachael A. Cohen

Head of Discovery and User Experience Associate Librarian

(812) 855-3725

rachcohe@iu.edu

Joe Hiland.
Library Technologies • Discovery and User Experience

Joe Hiland

Web Content Specialist

(812) 856-4888

jahiland@indiana.edu

Latest Stories

  • Blog 

    OneSearch@IU Gets a New Look

    Utilizing extensive research and data to better understand user behavior, EBSCO has created a new user interface (UI) for EBSCO ... OneSearch@IU Gets a New Look
    May 26th, 2023
  • Blog 

    DUX Virtual Office Hours

    Are you having trouble editing a page in Drupal? Can’t find a resource you know should be in IUCAT? Looking ... DUX Virtual Office Hours
    May 26th, 2023
  • screenshot of the homepage of Nature Online Journals database
    News

    Can't Find Nature?

    Nature is an important journal that publishes articles on a large variety of topics and has various sub-journals. But Nature can be difficult to find in some of our search tools. Learn the easiest way to search for Nature and access its full text content.
    April 29th, 2022
  • Blog 

    Reading Recommendations Roundup!

    As American aphorist Mason Cooley wrote, “Reading gives us somewhere to go when we have to stay where we are.” In this spirit, the DUX department offers you a delightfully diverse…
    April 7th, 2020
  • Blog 

    VPN and Accessing Library Resources

    Using a VPN and need to access library resources? This post is for you. The IU VPN settings are changing: starting March 23, 2020, when you are accessing journal articles…
    March 23rd, 2020
  • Blog 

    We’re Hiring a User Experience (UX) Designer!

    Join a small but mighty department of deeply committed UX professionals! Position Summary Provide user experience design services to the Libraries’ content management systems and…
    February 19th, 2020
  • Blog 

    Gutenberg WordPress Editor Tutorial

    What is Gutenberg? Gutenberg is the new block-based blog post editor in WordPress. Elements including images, text, galleries, and columns are now encapsulated in blocks, which you…
    December 9th, 2019
  • Blog 

    Using IUCAT Folders Just Got Better

    The DUX (Discovery and User Experience) department would like to share a new feature available to users: the ability to transfer their IUCAT folders to other IU library users. Here…
    September 6th, 2019