
Discovery and User Experience
About Us
The Discovery and User Experience (DUX) department manages the web tools that connect students and faculty with the expert librarians and world-class collections of IU Bloomington Libraries.
Our portfolio includes the Libraries website, the Lilly Library website, IUCAT, the OneSearch@IU discovery tool, and the Libraries blog. We provide responsive technical support, data analysis, and content strategy for our colleagues in IU Libraries.
The DUX team also designs and tests the Libraries website to ensure accessibility and reliability. We are dedicated to providing all members of the university community with dynamic and effective research experiences, and we conduct periodic user testing to better understand the needs of our users.
We invite all library users, from beginning researchers to subject specialists, to take part in our user testing and help us improve your online experiences with IU Libraries.
Quick Links
Quick Links
Visit us during DUX virtual office hours. Thursdays, 10-11am.
IU Libraries faculty and staff can use this form to request updates to pages or new content on our website.
Best practices and tips for IU Libraries faculty and staff who create and edit content for the Libraries website.
Helpful Resources
- User Testing SignupOngoing and upcoming user research conducted by the Discovery & User Experience team
- DUX Mailing ListsSignup list for IU Libraries faculty and staff to receive messages from the Discovery & User Experience team.
- IU Libraries BlogRead blogs from IU Libraries faculty, staff, and students.
- Lilly Library WebsiteThe Lilly Library is our rare books, manuscripts, and special collections library.
- IUCATThe main catalog of IU Libraries.
- OneSearch@IUSimultaneously search IUCAT (library catalog), scholarly article databases, news and popular publications.
- Interlibrary LoanRequest materials from libraries outside the IU system.
Our Team
Rachael A. Cohen
Head, Discovery and User Experience • Librarian
(812) 855-3725
Joe Hiland
Web Content Specialist
(812) 856-4888
James Henry Smith
Discovery and User Experience Librarian • Assistant Librarian
(812) 855-8552
Latest Stories
BlogScreen readers? What? If you’ve heard anything about web accessibility, you’ve probably heard of screen readers – devices that allow blind or vision-disabled people to access…
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