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Rachael A. Cohen

(She/her/hers)
Head of Discovery and User Experience
Associate Librarian
View Research Profile
Affiliations:
Discovery and User Experience,
Library Technologies
Office Location:
Herman B Wells Library 241B
1320 E 10th St
Bloomington, IN 47405
Office Phone:
(812) 855-3725
Email:
rachcohe@iu.edu

About

As Head of Discovery and User Experience, Rachael Cohen serves as the Product Owner for the user experience of IUCAT (IU's shared systemwide library catalog), OneSearch@IU, and the IU Libraries' website search. This work includes activities such as collecting and prioritizing enhancement requests, drafting technical requirements, testing new features, and validating code releases. 

Rachael’s research interests include user experience, search query analysis, and discovery tools. She has published and presented nationally on topics related to these interests. Her recent publications and presentations include:

Rachael also serves as Bloomington Faculty Council Parliamentarian (2020-2024) and as Indiana University Faculty Council Parliamentarian (2020-2024).

She received a dual Master’s degree in Library Science and Information Science from IU Bloomington in 2012, and earned her B.S. in Educational Media and Technology from the College of St. Scholastica in Duluth, MN. Prior to joining the IU Libraries, Rachael served as the Director of the Grand Forks, North Dakota Air Force Base Library. 

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