Rachael Cohen, Discovery User Experience Librarian, focuses her work on improving the user experience of IUCAT, the shared systemwide library catalog, and other resource discovery tools for the Libraries. In her role as product owner for IUCAT, she works closely with colleagues in both the Libraries and University Information Technology Services as part of the software development process for our open-source discovery layer application, powered by Blacklight. This work includes activities such as collecting and prioritizing enhancement requests, drafting technical requirements, testing features and validating code releases.
Rachael’s research interests include user experience, search query analysis, and discovery tools. She has published and presented nationally on topics related to these interests. In 2015, her article "Discovering User Behavior: Applying Usage Statistics to Shape Frontline Services", co-authored with Angie Thorpe, appeared in The Serials Librarian.
She received a dual Master’s degree in Library Science and Information Science from IU Bloomington in 2012, and earned her B.S. in Educational Media and Technology from the College of St. Scholastica in Duluth, MN. Prior to joining the IU Libraries, Rachael served as the Director of the Grand Forks, North Dakota Air Force Base Library.