To apply for any one of the following positions, please go to the University Human Resources website. Applications sent directly to our office will not be taken into consideration.
Title: Public Services & Outreach Manager
Position Number: 00019687
Summary: The position will manage the access services and outreach activities for all four of the Research and Learning Branch Libraries (RLBL), which includes the Education Library, the Business/SPEA Information Commons, Optometry Library, and Sciences Library. Manage the RLBL access services functions, including circulation, print collection, reserves, stacks maintenance, and space. Manage the access services Temporary employees, which includes hiring, training/orientation, assigning work, coaching/evaluating, and communication. Provide complex reference and research consultation services to undergraduate students, graduate students, and faculty using a variety or resources and formats. Meet patron research, teaching, and learning needs by connecting users to and/or driving them toward library resources, services, and space. Monitor activity, collect data, and create reports that help guide assessment of the RLBL collections and services. Plan and execute programs and initiatives to engage and encourage use of the RLBL, services, and Libraries collections as a whole.
The incumbent will be assigned to priority areas across the RLBL. Priorities will shift according to needs negotiated within the RLBL and with IUL administration.
Required: Bachelor's degree. Combinations of related education and experience will be considered. Two years of management experience. One year of library, teaching, or customer service experience. One year demonstrated experience in outreach and engagement activities. Demonstrated strong public service orientation; Demonstrated ability to work in a diverse environment; Excellent oral, written, and interpersonal communication skills; Demonstrated strong problem-solving skills; which include initiative, creativity, resourcefulness, analytical thinking, and decision making; Demonstrated ability to apply creativity and flexibility to public service activities; Demonstrated ability to organize work effectively, conceptualize and prioritize objectives, and exercise independent judgment; Strong computer skills including the MS Office Suite, especially Excel, Word, and PowerPoint; Demonstrated ability to work effectively as part of a team; Ability to effectively supervise.
Preferred: Knowledge of commonly used research methods and databases; Knowledge of how to incorporate social media platforms into outreach activities; Experience with shared decision making (SDM); Ability to use the Adobe Creative Suite to create and edit graphic designs, videos, etc. Experience using project management applications.
Physical Requirements: Requires significant amounts of computer work, reading, and concentration. Ability to lift, push, and pull up to 25 lbs. on a regular basis, and occasionally up to 40 lbs. Ability to bend, squat, and stretch. Ability to move between the Education Library and other areas on campus.
Position Number: 00044239
Summary: The Programmer/Analyst, Assessment is a member of Library Applications team, which works together to develop, implement, and maintain the web applications and assessment data processes critical to library operations. Under limited supervision from the Head, Library Applications and working closely with the Assessment Librarian, this position develops, tests, and maintains software and workflows to support the access, organization, and analysis of assessment and library use data, which librarians, staff, and administrators use for decision-making and accountability. This position coordinates with appropriate UITS personnel and services to leverage enterprise tools and ensure that library use data is aligned with other university data sources. With input from key stakeholders, this position works with the Library Applications team to implement and support a range of custom and open source web applications to support the needs of the library organization.
Required: Bachelor's degree in Computer Science or Information Science, or an equivalent combination of education, training, and experience from which comparable skills can be acquired. 3 years in software development and design and implementation of relational database structures. Required knowledge, skills, and abilities: Demonstrated knowledge of relational database design and programming, including use of MySQL, Oracle, and/or Microsoft SQL Server. Demonstrated skill in programming of complex software systems, including use of Ruby, Java, Python, and/or Perl, and use of web services APIs. Experience with XML and related technologies. Ability to work in Unix/Linux and Windows environments. Demonstrated skill in writing programs to parse/map data from one structure to another.
Preferred: Knowledge of data warehouse structures, web analytics tools such as Google Analytics, reporting tools such as Tableau strongly desired. Experience with Denodo, Open Refine, and Qualtrics desired. Experience with academic library systems and services desired.
Indiana University is an Equal Opportunity/Affirmative Action Employer committed to excellence through diversity. Indiana University has a strong commitment to principles of diversity and in that spirit seeks a broad spectrum of candidates with diverse cultural backgrounds. For more information about Indiana University Bloomington go to www.indiana.edu.