Tech Support, Printing & Computer Help, Software & More

All your computing and tech questions answered in one place! Visit the fourth floor of the West Tower of Wells for a variety of expert tech support.

Visit the UITS Support Center, located on the fourth floor of the West Tower, for questions about:

  • IU passphrase and password resets
  • Configuring email on your phone, tablet, or laptop
  • IU accounts and central systems
  • Adding IU printers to your laptop and troubleshooting printer installation issues
  • Malware/virus removal
  • Wireless connectivity

Need help using Student Technology Center (STC) labs & services? TCC staff are ready to help throughout the Wells West Tower.

  • STC lab printing
    • Filling paper and changing toners
    • Paper type, size, color, duplex, scanning, etc.
    • Plotter printing (Wells Library, West Tower 4th floor)
    • 3D printing¬† (Wells Library, West Tower 4th floor)
  • Software questions (Microsoft Office, Adobe products, etc.)
  • Hardware Issues with STC lab computers, printers, and scanners
  • Coaching for applications such as IUanyWare and Box
  • Assistance with collaboration room equipment and general use guidelines
  • Read more about TCC services

Looking to expand your tech knowledge, or brush up your skills?

  • Online instructor-led hands-on workshops and webinars
  • Instructor-led EdCert courses offered on advanced IT topics at IUPUI and online
  • Special request workshops that can be scheduled for your class or student group of 10 or more on most IT Training workshop topics
  • Browse training schedules, and register via the UITS IT Training site
  • Skillport 8i (formerly Books 24x7), a full-text database containing electronic versions of 2000+ IT professional and technical books from 80+ publishers, as well as short video tutorials, is available to IU affiliates with authorized login credentials

Need to obtain or update your Crimson Card?

  • CrimsonCard is the official photo ID card for all Indiana University campuses, available to IU students, faculty, and staff. A CrimsonCard Office location is available on the fourth floor of the West Tower.