All your computing and tech questions answered in one place! Visit the fourth floor of the West Tower of Wells for a variety of expert tech support.
Visit the Support Center In-Person Support (SCIPS), located on the fourth floor of the West Tower, for questions about:
- IU passphrase and password resets
- Configuring email on your phone, tablet, or laptop
- IU accounts and central systems
- Adding IU printers to your laptop and troubleshooting printer installation issues
- Malware/virus removal
- Wireless connectivity
Need help using Student Technology Center (STC) labs & services? TCC staff are ready to help throughout the Wells West Tower.
- STC lab printing
- Filling paper and changing toners
- Paper type, size, color, duplex, scanning, etc.
- Plotter printing (Wells Library, West Tower 4th floor)
- 3D printing (Wells Library, West Tower 4th floor)
- Software questions (Microsoft Office, Adobe products, etc.)
- Hardware Issues with STC lab computers, printers, and scanners
- Coaching for applications such as IUanyWare and Box
- Assistance with collaboration room equipment and general use guidelines
- Read more about SCIPS services
Looking to expand your tech knowledge, or brush up your skills?
- Online instructor-led hands-on workshops and webinars
- Instructor-led EdCert courses offered on advanced IT topics at IU Indianapolis and online
- Special request workshops that can be scheduled for your class or student group of 10 or more on most IT Training workshop topics
- Browse training schedules, and register via the UITS IT Training site
- Skillport 8i (formerly Books 24x7), a full-text database containing electronic versions of 2000+ IT professional and technical books from 80+ publishers, as well as short video tutorials, is available to IU affiliates with authorized login credentials
Need to obtain or update your Crimson Card?
- CrimsonCard is the official photo ID card for all Indiana University campuses, available to IU students, faculty, and staff. A CrimsonCard Office location is available on the fourth floor of the West Tower.