Document Delivery Services: Request Help

We're sorry to hear you are having problems with logging into or using the Document Delivery request system. 

Please complete the form below, including all the information you know about the problem. Please include:

  • the text of any error message you see
  • the transaction number for the specific request, if available. 
Optional

Ad Placement Request Form (Digital Screen Ad)

Contact Info

Ad Run Dates

Note: Digital ads are scheduled on a weekly basis. New rotations start on Fridays.

Ad File

Ad should be sent in PNG format, 1920 x 1080 pixels (landscape orientation) and should follow the guidelines in the IU Libraries Digital Screen Ad Style Guide.

Request forms and ad files are due no later than 5:00 pm Mondays prior to the Friday you want the ad to appear.

Once this form and your ad have been received, you will get an email response within 24 hours.
IU Libraries reserve the right to decline submissions based on screen availability and submitter's adherence to the IU Libraries Digital Screen Ad Style Guide and IU branding guidelines.

Citation Management Consultation Request Form

Use this form to request an individualized consultation with a librarian who can help you with citation management (EndNote, Mendeley, Zotero). To request a hands-on workshop for your class, group, or department, email libcite@indiana.edu.
Fields with an asterisk * are required.

Wells Media Fine Appeal Form

To appeal an overdue fine for materials borrowed from Wells Library Media Services, complete the form below. You may also want to print a copy of this page for your records. Please note, all appeals must be filed within 90 days of the fine to be considered. You will not receive direct notification about the result of your appeal. If your appeal is NOT granted, you will receive a charge on your bursar account within 3 weeks. If your appeal is granted, you will not receive a fine for items borrowed.

You may wish to review the Media Services Circulation Policies, and/or the Libraries' general policies regarding overdue fines and billing.

All decisions are final. Reasons not considered as a basis for waiving fines include: lack of understanding of Library Policies, unwillingness to take responsibility for loaned materials, non-receipt, late receipt, inattention of notices, vacation, or spring break.

* denotes required field

14 digit # from your IU ID card, begins with '2'

Tell Us What You Think

Have some comments about our website or a library resource? Found a broken link? Want to share a good (or not so good) experience you've had with us?

We'd love to hear your thoughts.

Schedule Viewing of Library-Owned Media in the Wells Library (Faculty & Instructors only)

For Library-owned Media Items:
Instructors can make arrangements to use a library-owned media item, and show a film in the Herman B Wells Library in the following locations:

  • Wells Library Media Showing Room (E174). Suitable for large groups, maximum occupancy 50 people. As of November 2016, this room is under renovation. If interested in booking, please complete form & Media Services staff will correspond directly with you in regard to date availability.
  • Wells Library 043, Located on the ground floor of the Wells Library near Media Services, maximum occupancy 32.

If you need further assistance, you may email Media Services at: libmedia@indiana.edu or call 855-1650.

For Personal Copy Media Items: Instructors who are using their own personal copy media item can make arrangements to have a VHS/DVD playback machine delivered to the classroom. Please contact UITS Classroom Technology Services, Portable Technology Support for more information.

For Student Groups in need of scheduling a room, please contact the Office of Student Organizations and Leadership Development. http://sao.indiana.edu

E174 maximum occupancy is 50 people.
Preferred Date & Time
:
:

The following information is required to reserve a video or DVD. Please give us the title and call number as shown in IUCAT. It is the responsibility of the instructor or designated representative to retrieve the video/DVD from Media Services for use in 043. Media Services staff will be responsible to open and lock 043, and to assist the instructor to turn on media equipment if needed.

Item to be Screened

Schedule Media Item for Class Use (Instructors Only)

You can choose to pick up a media item in Media Services, or have the media item delivered to your campus address.

Media Services can make items available for pickup within 48 hours, or can send items through campus mail with seven day notice.

*Campus mail only operates Monday through Friday, 8a - 4:45p. Allow 3 weekdays for Bloomington deliveries, 4 weekdays for Indianapolis deliveries, and 5 weekdays for all other IU campus deliveries.

Media items circulate for seven days; a media item checked out for seven days is due by closing time on the seventh day. If you need the media item for more than seven days, enter a return date on the form.

This service is available to faculty and instructors only. For further assistance, contact Media Services.

**Note: Beginning Spring 2015, you must request VHS cassette titles directly from the ALF.  More information about ALF requests

If the item is in the Browsing Collection and has no call number, please enter "Browsing" in the Call Number field.
*Campus mail only operates Monday through Friday. Allow 3 weekdays for Bloomington deliveries, 4 weekdays for Indianapolis deliveries, and 5 weekdays for all other IU campus deliveries.
Media items circulate for seven days; a media item checked out for seven days is due by closing time on the seventh day. If you need the media item for more than seven days, please indicate.

Request to Participate in Wells Library Infoshare

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