To apply for any one of the following positions, please go to the University Human Resources website. Applications sent directly to our office will not be taken into consideration.

Title: Computer Coordinator
Position Number: 00004371
Class/Grade: SSOH
FTE: 100%

Summary: Provides technical computing support for Library servers and workstations on the Bloomington Campus. Identifies and repairs technical issues; determines user’s computing needs after consultation; and makes recommendations on hardware and software packages. Installs, maintains, and upgrades computer hardware, operating systems, networking components, and application software; and serves as a resource in answering technical questions relating to Windows and Mac based systems. Position assists the Senior Applications Specialist with routine workstation management tasks using tools such as Microsoft Configuration Manager and Jamf Pro.  Assists the Senior Application Specialist with routine tasks associated with management of digital signs, using tools such as the Four Winds application.  Assists with entering data into and providing asset information from the LTCS central asset management system. Additionally, adds/removes/updates user permissions and computing objects in an Active Directory based environment; and adds and maintains Exchange resources on client systems. Develops and updates user support documentation for equipment and software utilized by the department; and helps train and instruct users on proper usage of applications and best computing practices.

Required: Associates degree in computer science or a closely related field and one year experience working with a computer network. Directly related work experience may be substituted at a ratio of two years of progressively more responsible experience for each year of education. Experience supporting latest Microsoft Windows and Macintosh client operating systems and a wide range of hardware, including printers, scanners, and mobile devices; and experience with Windows Active Directory, Exchange, and common email clients. Understanding of networking fundamentals (LAN/WAN) and Internet messaging protocols (SSH, SSL, SMTP, IMAP, POP, MAPI); and of existing industry best practices in regard to IT security. Excellent interpersonal and communication skills, written and verbal including ability to interact tactfully and courteously with faculty, staff, students and other library users. Demonstrated problem solving, organizational, and time management skills; and ability to work independently while maintaining a high level of productivity and accuracy.

Preferred: Prior experience with IU systems; two years of testing, installing, configuring, and supporting windows operating systems in a production environment; familiarity with various program languages.

Physical Requirements: Must be able to lift computer towers, monitors, and related computing equipment. Occasional lifting of heavier objects, such as printers and copier components may be required. Must be able to work from various angles including knelt and crouched positions in order to access devices and wiring. Also, must be able to move and manipulate at least 30 lbs.

Indiana University is an Equal Opportunity/Affirmative Action Employer committed to excellence through diversity. Indiana University has a strong commitment to principles of diversity and in that spirit seeks a broad spectrum of candidates with diverse cultural backgrounds. For more information about Indiana University Bloomington go to www.indiana.edu.