Job Postings - Support Staff

To apply for any one of the following positions, please go to the University Human Resources website. Applications sent directly to our office will not be taken into consideration.

Title: Document Delivery / AIP Assistant
Classification/Rank: SS0D
Job Listing: 15602
Position: 00019405

Works with teams in both the Document Delivery Services (DDS) and the ALF Internal Processing (AIP) departments. Processes requests, which includes verifying the accuracy and availability of items requested; determining the accuracy of bibliographic information; maintaining production quotas; resolving or referring problems as appropriate; corresponding with lending institutions; assisting in the retrieval of items from the shelves; updating electronic records; and packing material for transport. Assists with supervision of temporary employees by participating in the hiring and training process; assigning and overseeing daily work; and assisting in scheduling, correcting, and evaluating. Helps patrons or other units locate materials, explains policies, resolves request errors/difficulties, and refers users to other information sources. Acts as back up to other assistants in related duties.

High school diploma or GED. One year of library experience. Knowledge of library procedures and resources; ability to process detailed work accurately; strong computer skills, including familiarity with e-mail, Internet applications, database searching, and working knowledge of word processing, database, and spreadsheet software; ability to effectively organize tasks and manage time; demonstrated problem-solving abilities; ability to pay attention to detail and follow established guidelines; ability to maintain a high level of productivity; ability to perform tasks independently as well as work as part of a team; excellent oral and written communication skills; and good interpersonal skills. Ability to retrieve items from the stacks, which can involve lifting, stacking, pushing, pulling, bending, etc.

Indiana University is an Equal Opportunity/Affirmative Action Employer committed to excellence through diversity. Indiana University has a strong commitment to principles of diversity and in that spirit seeks a broad spectrum of candidates with diverse cultural backgrounds.

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