Document Delivery Services Borrowing-- FAQ

Table of Contents:

Registering to use the DDS interlibrary loan system
Main Menu Options
Who May Use This Service?
Time Required to Receive Items
Duration of Loans
Restrictions on Use
Recently Published Books
Other Policy Information



Registering to use the IUB Document Delivery Services interlibrary loan requesting system:


Go to:  OR

From any page within the Libraries website, choose

  • Library Services from the main navigational menu
  • then select Interlibrary Loan, which appears under the heading Popular Services
  • Log in to submit a request

The Indiana University Document Delivery Services Logon Screen appears (can be Bookmarked/added to Favorites).

First-time users should enter their Network ID and Password to fill out their profile:

First name (required)

Last name (required)

Library ID Number – 14 digits (required) -- this is your library barcode number

E-Mail address: use your <username> or <username> email

Preferred Article Method: dropdown box has choices of Electronic Delivery or Mail to Address. All articles are delivered via 

     Electronic Delivery unless the format does not allow (requestors are notified via email when articles are available to be viewed

     from the menu screen).

Preferred Loan Delivery Method: This is for items that must be returned.

Mailing Address (required)

Secondary Mailing Address (Alternate Mailing Location)

Status: (required) Options are Faculty, Graduate, Undergraduate, Staff

Department: Please select the academic department with which you are affiliated (undergraduates, this corresponds to your major; or, if undecided choose UDIV).

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After the registration information is filled in, requesters will be prompted to logon with their Network ID (username) and password. This will take the requester to the Main Menu.

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Request Article Delivery
Request a copy of an article or a book chapter owned only in print on the Bloomington campus, to be delivered electronically.  An email notification will be sent to you when the document is available. 


InterLibrary Loan Requests
Request an article or book not owned by the IU Library system.


Distance Education Service Requests
For IU Bloomington enrolled students living remotely.

Review Requests

  • view and edit your outstanding requests, including detailed request information and statuses.
  • view items that you have received for web delivery.
  • view items that you have checked out along with due dates and a method to renew your loan.
  • view your completed requests.
  • view items that have been cancelled either by you or the InterLibrary Loan staff. You may resubmit these items with more complete and/or accurate information.

Review Personal Information

modify your personal information, including address, phone number, e-mail address and delivery preferences.

Who May Use This Service?

Document Delivery/Interlibrary loan is a service offered through the Herman B Wells Library Collection Management Department Document Delivery Services to Indiana University - Bloomington faculty, students, and staff who are engaged in research. The conditions of this service are set by the Interlibrary Loan Code for the United States, prepared by the American Library Association and by regulations of individual lending libraries.

Time Required

The time to receive an item varies; 70% of articles/chapters and 55% of books are received in 7 days or less.  When several libraries must be contacted before an available copy is located, the process may take longer. Requests that must be sent internationally may take longer than this average.
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Duration of Loans

The loan period for borrowed material is set by the lending library and is indicated on a date due slip in the book. The maximum loan period is given; please use the material within that time period.  In the interest of maintaining good relations with lending libraries, due dates must be honored.  Returnable material will be checked out through the Herman B Wells Library Research Collections Circulation Counter and should be returned there.  Requesters will be billed for non-returned overdue items and library privileges may be suspended until materials are returned.  If a borrower continually disregards due dates, it may be necessary to refuse further service.  
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Restrictions on Use

Indiana University Libraries is bound by any restriction on use imposed by the lending library. Some libraries require that the materials they lend be used in the borrowing library only. Some do not allow photocopying.  Some require the signature of readers of unpublished dissertations. The requester should not let others use the borrowed books unless special arrangements have been made.
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Recently Published Books

It is often difficult to borrow recently published books on interlibrary loan because they are in demand at the libraries owning them. You may wish to suggest the purchase of such materials for the IUL collections.

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Other Policy Information
As a general policy, we will not borrow any book available in a library on the Bloomington campus.  If a book title is available on another IU campus, please request it through IUCAT.  Other items may be requested through Document Delivery Services.

Please submit Document Delivery requests through our web site at . If you experience difficulties, please call (812) 855-6549 or email and ask for assistance. We are available Monday to Friday 8a-5p.

Photocopied/scanned material (journal article or book chapter) can be received via the Document Delivery Request system.  An e-mail message will be sent to the requestor to log into their account an go to "View/download electronically received articles".  Loans for faculty will be delivered to Campus Mail addresses or notification for picking up an item will be sent to your IU e-mail address (<username> or <username>  Overdue and recall notices will also be sent to your e-mail account.

If you have questions:
       Phone: (812) 855-6549
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